Self-Service Identity Portal
My Identity Management
Empower Users to Manage Their Own Identity
EmpowerID's My Identity provides a secure self-service portal where users manage their profiles, notification preferences, out-of-office status, and approval delegations—all without help desk intervention.
Self-Service Portal
What is My Identity?
My Identity is a secure self-service microservice application that enables users to manage their organizational identity information while giving administrators centralized control to configure access and enforce governance policies. All functionality is governed by role-based access controls and comprehensive audit logging.
User Autonomy
Empower users to update profiles, set preferences, and manage delegations without IT intervention
Administrative Control
Role-based access controls ensure users only see and edit authorized information with full audit trails
Microservice Architecture
Azure-hosted microservice provides granular control over features, pages, and API integrations
Core Features
What Users Can Manage
Profile Management
View and update personal and organizational profile attributes, including contact information, department, and organizational details.
- • View complete profile information
- • Update authorized fields
- • Set out-of-office status
- • Launch profile workflows
Approval Delegations
Delegate approval responsibilities to trusted colleagues when unavailable. Create permanent or temporary delegations with full audit trails.
- • Create permanent delegations
- • Set temporary delegations
- • View incoming/outgoing delegations
- • Edit or revoke delegations
Notification Preferences
Customize how and when you receive system notifications. Control digest emails, transactional notifications, and delivery schedules.
- • Enable/disable notification types
- • Configure digest preferences
- • Set delivery schedules
- • Customize notification formats
White Pages Directory
Browse the organizational directory with role-based visibility controls. View team structures, department information, and org relationships.
- • View all people (role-based)
- • See direct reports
- • Browse department members
- • Search internal/external users
User Experience
Intuitive Self-Service Interface
View & Edit Profile
Users can view their complete profile information and update authorized fields. Launch the Manage Your Identity workflow to update out-of-office status or modify profile attributes.
Permanent Delegations
Create and manage approval delegations. View both outgoing delegations you've assigned and incoming delegations where others have designated you as their delegate.
Email Notification Preferences
Fine-tune notification settings to control what alerts you receive and how often. Configure digest emails, transactional notifications, and delivery schedules to match your workflow.
Role-Based Access
Dynamic Interface Adaptation
The My Identity interface dynamically adapts based on user roles and permissions, displaying only authorized components and features.
General Users
Access to view profiles, update notifications, and manage personal settings. Limited White Pages visibility based on organizational policies.
Managers
Full access, including approval delegations, direct reports view, and enhanced White Pages visibility to manage team members effectively.
Administrators
Complete access to all features, workflows, and directory information. Ability to configure subcomponents and manage access levels for other users.
Why My Identity Matters
Reduce Help Desk Load
Eliminate tickets for routine identity updates, profile changes, and delegation requests. Users manage their own information, reducing IT burden and speeding up processes.
Maintain Security & Compliance
Role-based access controls ensure users only see authorized information. Comprehensive audit trails track all changes for compliance and security analysis.
Improve User Experience
Users get instant access to update profiles, set preferences, and manage delegations. No waiting for IT tickets or email responses—changes happen immediately.
Business Continuity
Approval delegations ensure business processes continue when team members are unavailable. Managers can temporarily delegate authority, maintaining operational flow.
Empower Your Users with Self-Service
See how My Identity Management reduces IT burden while maintaining security and giving users the autonomy they need.
