Zero Trust for CRM
Salesforce
Identity Governance
One major benefit of using EmpowerID with Salesforce is the wide range of possibilities around the entire Joiner-Mover-Leaver (JML) lifecycle. Another is that it wraps Salesforce's broad security model with granular, Zero Trust-compatible governance.
Salesforce Integration
What This Integration Delivers
Identity Lifecycle
Automated lifecycle simplifies JML removes manual errors and eliminates security problems
Zero Trust Delegation
Out of the box Salesforce is not Zero Trust compatible EmpowerID delivers granular level security
Compliance
World-class tracking and logging makes compliance and recertification a dream
Adaptive MFA
Balances security and usability with context-aware authentication
Watch Salesforce Integration Demo
See how EmpowerID integrates with Salesforce for Zero Trust identity governance
Automated Provisioning
Identity Lifecycle for Salesforce
EmpowerID's Identity Lifecycle for Salesforce automates account provisioning and access assignment.
Because EmpowerID is process-based and workflow-driven, it aligns with your organization's own business processes.
This not only makes policy-based Compliant Access automation easy but also it eliminates security problems and human errors associated with the manual user creation role profile and permission set assignment in Salesforce.
Your organization's lifecycle events can be triggered manually by workflows, but the most efficient method is automatically detecting changes to your HR systems as they occur.
EmpowerID not only does this but it also handles provisioning and deprovisioning across all your Salesforce environments.
This is throughout the entire Joiner-Mover-Leaver (JML) process and this automatic management of users in adherence with your own business policies is both efficient and easy.
Naturally, when users leave your organization, your organization's deprovisioning policy allows for a graceful handover of responsibilities, a straightforward transfer of data ownership, and minimal impact to everyone involved.
Security Model Transformation
Zero Trust Delegated Administration for Salesforce
Unmodified Salesforce out-of-the-box roles and security model conflict with organizations seeking to pursue a Zero Trust strategy.
One of the key tenets of the Zero Trust model is that users should never be granted permanent, unproxied access to systems. This is for two principal reasons:
- Unproxied access cannot be easily monitored
- Permanent privileged access is an opening waiting to be compromised by an attacker
Unfortunately with an unmodified Salesforce these are impossible to prevent.
However EmpowerID was designed with this exact scenario and Zero Trust in mind. EmpowerID overlays a single unified security model on top of Salesforce or any other application of this nature.
This security model allows EmpowerID to transform your current broad non-Zero Trust security model to one that is both granular and Zero Trust compatible.
Even though such granular level functionality is impossible within the Salesforce security model it is standard within EmpowerID.
Once transformed, you can delegate granular administrative privileges to users within your specific business units or partner organizations.
Even better, these fine-grained delegations are flexible and scalable enough to support even the most complex global organizations and multi-tenancy scenarios.
Audit Ready
Salesforce Compliance and Recertification
EmpowerID helps your Salesforce team move through audits with stronger control and visibility over Salesforce environments.
For compliance, users must have access that is appropriate to their roles within your organization.
Native certification processes often lack the detail, granularity, tracking, and logging needed for reliable review. EmpowerID makes these controls policy-driven and repeatable.
EmpowerID not only maintains up-to-date audit evidence but also provides complete control over who has access to what across all your Salesforce tenants.
Being policy-based and workflow-driven, EmpowerID's built-in attestation policies allow for rapid periodic recertification of Salesforce group and role assignments. This reduces the effort and risk involved in auditing this essential infrastructure.
EmpowerID also aids compliance and recertification by categorizing external users and enforcing Separation of Duties (SoD) policies.
External user categorization lets their access be reviewed and analyzed separately. Risk-based SoD policies define toxic combinations of access and subsequent actions.
When EmpowerID detects such conflicts, it automatically escalates and resolves them.
Context-Aware Authentication
Adaptive MFA for Salesforce
Few would argue that sales and customer data are the lifeblood of any organization. However, ensuring the identity of those accessing these services is critical.
This matters for customer trust, data protection, and preventing system downtime.
Unfortunately, passwords continue to be the weakest link in an organization's security strategy.
Though Multi-Factor Authentication (MFA) is the only proven means to plug this gap, on its own it does not tick all the requisite boxes.
Because poor practices are prevalent, organizations know they must strike a balance between stringent password policies and usability.
EmpowerID's Adaptive MFA (AMFA) delivers on both.
AMFA eases the adoption of more secure login procedures by allowing you to determine the login circumstances, for example, not forcing users to perform MFA on every login but only when your business rules specify.
To facilitate this, EmpowerID provides users a wide range of user-friendly options including:
- One-time password
- FIDO Yubikey tokens
- 3rd parties such as DUO
- The EmpowerID Mobile phone app which allows users to click to approve their logins
Transform Salesforce with Zero Trust
See how EmpowerID provides automated lifecycle Zero Trust security and compliance for Salesforce.
