Solution · Non-Human Identity Governance

Govern non-human identities with the same rigor as workforce access

Inventory service accounts, workload identities, OAuth clients, and API principals—then assign ownership, govern lifecycle and entitlements, run certifications, and preserve correlated evidence on Identity Fabric.

Service Accounts, Workloads, and Machine Identity Governance

A solution assembled from established platform capabilities—with clear identity-class licensing for workforce, partner, Managed NHI, and agent populations.

Assign ownership. Govern access. Certify entitlements. Retire what no one owns.

Non-human identities scale faster than governance programs

Cloud platforms, automation pipelines, integrations, and legacy directories create thousands of service accounts, workload identities, and machine principals—often without clear owners, without joiner-mover-leaver discipline, and without certification. Discovery tools expose the problem but do not create accountability. EmpowerID treats governed non-human identities as first-class populations inside the same Identity Fabric that governs people—ownership, lifecycle, access, risk, and evidence—not a separate shadow directory.

Three governed identity classes—clear commercial boundaries

EmpowerID licenses by governed identity class. Understanding the distinction prevents surprise charges and keeps agent programs separate from durable NHI governance.

Managed non-human identities (NHI)

Durable principals actively governed through ownership assignment, lifecycle control, access requests or policy, certification, risk remediation, or similar governed operations. This is the Non-Human Identity Governance solution scope.

Inventory-only identities

Discovered or collected identities not yet under active governance workflows. Licensed through Identity Collection & Reconciliation for inventory, correlation, and comparison—not as Managed NHI populations.

Agent identities

AI agents and digital workers governed under Agent Governance & Execution—bounded purpose, dynamic authorization, and governed effect. Agents licensed under Agent Governance are not charged again as Managed NHI.

Non-human identities in your estate

Directory and platform service accounts

Active Directory, LDAP, Entra, and hybrid technical accounts with long-lived credentials.

Cloud workload identities

Azure managed identities, AWS IAM roles, GCP service accounts, and Kubernetes service accounts tied to running workloads.

Application and integration principals

OAuth clients, API keys, SCIM tokens, and integration accounts connecting SaaS and custom systems.

ERP and line-of-business technical users

SAP technical users, batch accounts, and application service identities with privileged entitlements.

Automation and CI/CD identities

Pipeline bots, deployment principals, and orchestration accounts that outlive the projects that created them.

Shared and orphaned accounts

Legacy shared credentials and ownerless accounts discovered during inventory that require remediation or retirement.

Why NHI programs stall

01

Ownerless and orphaned accounts

Service accounts persist after projects end because no one is accountable for decommissioning or recertifying access.

02

Credential sprawl

Long-lived passwords, keys, and tokens multiply across clouds and directories without centralized lifecycle policy.

03

Invisible privilege

Technical accounts accumulate group memberships, roles, and standing access that never appear in workforce certification campaigns.

04

Discovery without governance

Inventory reports expose risk but do not assign owners, enforce lifecycle, or connect remediation to fulfillment.

05

Separate NHI silos

Cloud IAM, PAM vaults, and IGA catalogs each hold fragments of truth without one governed identity graph and evidence model.

Govern the complete NHI lifecycle

Move durable machine principals from inventory into accountable ownership, governed change, certification, and safe retirement.

Discover and correlate NHIs

Collect service accounts and workload identities from directories, clouds, and applications. Normalize, correlate, and compare against policy targets through Identity Collection & Reconciliation.

Assign accountable ownership

Attach business and technical owners to non-human identities so certification, remediation, and decommission requests route to accountable parties—not generic admin queues.

Govern creation and change

Route NHI creation, entitlement changes, and credential operations through access requests, approvals, and orchestrated fulfillment—with policy constraints on what may be provisioned.

Certify non-human access

Run access reviews and recertification campaigns for service accounts and workload entitlements alongside workforce populations—using the same governance spine and evidence.

Detect orphans and toxic combinations

Identify ownerless accounts, dormant credentials, and SoD conflicts involving technical identities across connected systems.

Retire and decommission safely

Orchestrate disablement, credential rotation, entitlement removal, and deletion with compensating checks so automation accounts are not removed while still in use.

For identity and security teams

  • Maintain an authoritative inventory of non-human identities across environments
  • Define ownership and certification policies for service account populations
  • Investigate orphan, dormant, and over-privileged technical accounts
  • Correlate NHI changes with governance evidence for audit response

For application and platform owners

  • Request and approve access for service accounts their applications depend on
  • Certify entitlements for identities they own during review campaigns
  • Coordinate decommission when workloads retire or integrations change
  • Delegate administration within policy boundaries for owned NHIs

Non-human identity governance is not agent governance

Both appear in security conversations about “non-person” access—but they solve different problems on Identity Fabric.

Dimension Managed NHI Agent Governance
Principal type Durable service accounts, workload identities, and integration principals with relatively stable lifecycles AI agents and digital workers executing bounded, dynamic work with purpose-bound authority
Primary control point Ownership, lifecycle, entitlement governance, and certification Authorization before each consequential action, governed execution, and proof of effect
Commercial class Managed NHI population under Identity Governance Agent Governance & Execution—not double-licensed as NHI

Adoption path

  1. Step 1

    Inventory non-human populations

    Connect directories, clouds, and applications through collection and reconciliation to establish scope.

  2. Step 2

    Classify and prioritize risk

    Identify ownerless, privileged, dormant, and shared accounts requiring immediate governance.

  3. Step 3

    Assign ownership and policy

    Establish accountable owners and governance policies for Managed NHI populations.

  4. Step 4

    Operationalize lifecycle and access

    Route creation, change, and retirement through requests, approvals, and orchestrated fulfillment.

  5. Step 5

    Certify and continuously reconcile

    Run recertification campaigns and reconcile drift so NHIs do not fall out of governance between audits.

Why EmpowerID

Governance—not inventory alone

Move from discovery reports to owned, certifiable, lifecycle-managed non-human identities inside the same program as workforce IGA.

One Fabric for people and NHIs

Share identity graph, policy, orchestration, connectors, and correlated evidence—instead of a separate NHI tool disconnected from IGA.

Clear path to agents

When autonomous agents enter the estate, extend the same foundation to Agent Governance without rebuilding identity truth or policy from scratch.

Inventory-first adoption

Start with collection and reconciliation to understand scope, then promote identities to Managed NHI governance as programs mature.

Privileged and cloud-aware

Connect NHI governance to PAM patterns and cloud workload identity inventory where deployments include those capabilities.

Correlated governance evidence

Link ownership changes, certifications, approvals, and fulfillment for non-human identities to operational and audit investigations.

FAQs

Does discovery alone create a Managed NHI license charge?

No. Discovery and inventory through Identity Collection & Reconciliation does not by itself create a Managed NHI charge. Licensing applies when identities are actively governed as Managed NHI populations—ownership, lifecycle, access, certification, risk, or remediation under the governance program.

Are AI agents charged as non-human identities?

No. Agents governed under Agent Governance & Execution are licensed through that product. They are not charged again as Managed NHI.

Is this a separate product from Identity Governance?

Non-Human Identity Governance is a solution powered by EmpowerID Identity Governance and Identity Fabric services—it extends the governed model to service accounts, workload identities, and related machine principals.

Can we start with inventory only?

Yes. Many programs begin with collection and reconciliation to quantify scope and risk, then expand to Managed NHI governance for prioritized populations.

Does EmpowerID replace cloud IAM or PAM tools?

EmpowerID governs identity lifecycle, ownership, access, and evidence across connected systems. Cloud provider IAM and PAM capabilities may remain in place while EmpowerID provides the unified governance spine and orchestration.

How does this relate to workforce certification?

Non-human identities can participate in the same governance program structure—dedicated certification campaigns, ownership models, and remediation workflows—without treating service accounts as human users.

Get Started

Close the non-human identity governance gap

Move from orphaned service accounts and invisible workload access to owned, certifiable, lifecycle-managed NHIs on Identity Fabric.

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