Financial Services Industry
Global Investment Bank Identity Transformation
A world-leading financial services company with 45,000+ employees achieving regulatory compliance across America, EMEA, and APAC.
One of the World's Most Important Banks
A multinational client considered both one of the most well-managed and one of the most important banks in the world. A Wall Street Bulge Bracket bank with significant presence across America, EMEA, and APAC.
The Challenge
- Post-Global Financial Crisis restructuring with major cost reduction mandate
- Each IT Group had its own identity tools—some in-house, others from major vendors
- Complex, time-consuming, and expensive switch to any unified solution
- Significant existing system and resource base—rebuilding not an option
- Strict banking requirements—legal, governance, and jurisdictional restrictions
Key Requirements
Re-use Existing Resources
Leverage existing system and resource base without ground-up rebuild
Strict Compliance
Ensure compliance at both industry and national regulatory levels
EmpowerID Solution
Unified Banking Identity Management
Minimizing Existing Efforts
By provisioning and connecting different IAM investments and custom coding into new integrated processes, they didn't have to abandon established efforts.
- Existing IAM investment protection
- Custom code integration
- Workflow-based integration
Privileged Session Management
EmpowerID completely replaced Microsoft's Active Directory Users and Computers, ensuring all provisioning and administrative actions are managed through a secure, controlled interface.
- Action-only access
- No visibility beyond privileges
- Secure admin interface
Temporary Privileged Management
Admins can gain rights to perform actions that are automatically revoked after completion, with optional management review before being temporarily granted.
Single Session View
EmpowerID manages old bank domains and new domains as they merged into one entity, providing a single console and view of all identities.
Jurisdictional RBAC/ABAC
Highly sophisticated model permitting delegated activities while tightly controlling views of data by country and entity to meet banking law requirements.
Comprehensive Audit & Tracking
EmpowerID's automated business-specific workflows and processes provide an ongoing need for continual and consistent review and inspection trails—improving governance and increasing bank responsiveness and agility.
Following implementation, they devoted significant resources to ongoing platform use. EmpowerID is now used for all vital AD and secure delegated management tasks, plus custom workflows connecting pre-existing systems.
Business Impact
Banking-Grade Security Achieved
Eliminated labor-intensive activities while making processes visible and robust
